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*** New Commercial Appliance Online Customer Service Portal and Company Website Release***

Published June 23, 2015

*** New Commercial Appliance Online Customer Service Portal and Company Website Release***

Commercial Appliance is excited to announce that on Monday June 22, 2015 we released our new Online Customer Service Portal as well as our new company website. Below are some of the key features

New Online Customer Service Portal:
• Online Parts Research – Point and click access to more food equipment manufacturers manuals, breakdowns, and parts information.
• Online Shopping – Quickly identify, price, and order parts from us on-line.
• Parts Access – With real time inventory levels with order history access.
• Parts Order History – Track all parts orders electronically.
• Service Order – Place and check service order status 24 hours a day.
• Equipment Access – Equipment generated and compiled from users and our service techs
• Invoice and Statements – View, print, email, or pay anytime online.
• Easy Pay – Customer Online Payment Option.
• Customer Service – We are happy to provide our usual high level of customer service to enhance and assist our customers during this transition.
• NOTE: For Existing Customers, please note that you will need to create another log in for the new Online Customer Service Portal in order to place orders online. Our current system will be deactivated, but your history will be accessible when linked to your account.

Here are some of the new features and functionality for our new website:
• Online Service Request – Quickly and easily request a service call on our new website by simply filing out a form.
• Mobile Phone & Tablet Friendly Website – Our website is now smart phone and tablet friendly.
• Easy Access To Online Shopping – Quickly login to your online account to buy parts or access your account history.
• Manufacturers – See a listing of all the manufacturers that we provide factory authorized service and sell parts for.
• Important Information and Forms – Quickly access our company policies, credit application, line card, and license information.
• Contact Information – All of our locations’ addresses, phone numbers, and emails are contained on one complete page.

Simply click here HERE to register and explore our new Online Customer Service Portal, or visit us at www.commercialappliance.com.

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